Training and Knowledge Transfer - A Dual Approach to Educating Your Staff

The sixth stage in TML Business Services' Accela Project Methodology is the Training stage.

TML Business Services employs an apprenticeship model to all projects. This facilitates a natural transfer of knowledge, where information is shared throughout the entire project life cycle.

In addition to this, stage 6 of TML Business Services' methodology includes module and application specific training sessions and/or administrator training for your staff members as appropriate. This essential training includes custom training manuals complete with exercises to help students retain the information presented.

Depending on the information to be presented, the following items may be provided during training sessions:

TML Business Services has extensive curriculum development and delivery experience. We are often called on to provide training services for customers who have existing procedures or software systems, but need to help their staff focus on specific principles. Because of our extensive experience, your agency will get the advantage of having a trainer with real-world expertise who can bring outside perspectives to the problems and questions that come up during training. We have developed courses in the following broad range of subjects:

Training and knowledge transfer is a major part of TML Business Services' Accela Project Methodology (TIM). It is a focus that is maintained during the entire project, not just at the end. Call me today to see how we can work together to prepare your agency to leverage the Accela Automation software system you've spent so much time and effort implementing.

"Lincoln is certainly technically proficient, but he's also diplomatically sensible and knows how to advance management priorities and manage expectations. I admire his pragmatism and ability to work effectively with people on any level. I appreciate his openness to discussion and willingness to hear my ideas, since he has a wide range of experience."

--Todd Christofferson
  Account Manager
  Coltrin & Associates
TML Business Services' Project Methodology
Discovery
Analyze
&
Prototype
Build
Base
User
Testing
User
Acceptance
Testing
Training