Project Methodology

 

TML Business Services LLC
2068 Oakford Avenue
Suite 100
Feasterville, PA 19053
+215.280.9922

 


"With the help of TML Business Services we were able to achieve results that had eluded us in the past. My thanks go to Lincoln Bittner for his leadership, vision, and gentle guidance through a difficult change process."

Michael Jordan
Sr. Vice President
SourceCorp International

 

 

 

 

 

 

 

 

 

 

 

 

Strategic Analysis - Identifying The Potential

The First Two Steps in TML Business Services' Process Engineering Methodology are Discovery and Analysis.

  • Discovery - In order to meet your objectives, we need to assess the current state of your operation. To do this we conduct discovery sessions with your team. The outcome of this process will be a high-level strategic plan.
  • Analysis - During the analysis phase, we carefully document every process currently being employed, the business rules driving these processes, and the associated risks inherent to the process. The output from this step will be the first draft of an implementation and risk management plan.

Case Study

SourceCorp International Reaches 2.1 Million Images

Improved IT systems, processes and factory footprint lead to 300% gain in productivity.

Carson, California, USA (April 23, 2003) - Sourcecorp International hit a milestone today with the breaking of the 2 million image barrier. Prior to hiring TML Business Services, they struggled to break the 650,000 image mark in a 24 hour period.

When asked, Michael Jordan, Senior Vice President of Operations said that he knew it could be done. He only had to find a company with the right mix of operations and information technology experience and his company would break this production barrier.

"TML Business Services' President, Lincoln Bittner, spent two weeks observing the operation before agreeing to take the assignment," said Jordan, "but once he did, our operation kicked into high gear."

It took almost a year. SourceCorp, under the direction of TML, added almost 300 employees, implemented a truly integrated supply chain system with their clients, redesigned all of the workflow processes and brought in all new scanning and milling equipment along with a bank of 2.1 terrabyte servers.

In 6 months they went from an average backlog of 5 day's work to processing all documents presented the day they arrived, and finally breaking the invisible barrier of processing 2.1 million documents in a 24 hour period!


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TML's Strategic Implementation Methodology