LOS ANGELES (August 8, 2008) - TML Business Services LLC conducted a three-day workshop on distribution center operations for Newegg's system analysis team that lead to the discovery of information that this online retailer previously had thought unavailable. The discussion lead to the creation of strategic plans to immediately implement process improvements that will have positive, far-reaching results for this growing organization.
On the third day of the course an analysis session was held to help the participants develop an action plan for implementing the processes discussed during the course. During this planning phase it was discovered that some of the information previously thought unavailable could be obtained from sources already in place. A participant told the presenter, "This three day course on distribution operations has helped us validate our assumptions about distribution center operations best practices, and has helped us identify ways to immediately improve our operation. We really appreciate the time you took to develop this course for us, and your ability to give us a good understanding of how each function ties into the larger operation."
In June of 2008, TML Business Services LLC was contacted to create a customized course that fit Newegg's business model. A senior manager with the company told us, "We have been visiting other distributors and listening to presentations by software providers, but what we really need is someone who is neutral to provide us with an understanding of the best practices currently being employed by best-in-class companies and help us discover how we can leverage them in our unique operation."
All participants polled at the end of the course reported coming away with at least two ideas they could immediately implement in their areas of expertise, and several other areas they could study to determine whether and how they could implement lasting improvements. Senior management reported to us, "The course went very well. The discoveries our team made will certainly help us as we implement our new system." We certainly enjoyed the exceptional hospitality shown by this state-of-the-art company and wish them the very best in their endeavors.
Are you interesting in having a similar analysis session personalized for your company? Call me today to see how we can work together to prepare your company to grow.