Accela Implementation Support - Helping Agencies Leverage Accela Automation.
TML's Accela Implementation Support Goes Beyond the Software
For the past four years, TML Business Services has been helping government agencies build out their Accela implementation. This has been part of our thirteen-year mission to consult with business and government agencies on how to include best operations practices in their daily operations. TML leverages its information technology expertise combined with real-world operations and project management experience to help clients get the best performance from their organizations. Here are the top three unique benefits TML brings to its clients in support of Accela Automation:
- Operations Consulting - TML's holistic approach to operations consulting focuses on enhancing your organization at its core business, processes, and staff levels. By building up your organization in these key areas, you will eliminate bottlenecks and duplicated procedures that reduce your agencies effectiveness, improving your service offering to your constituents. As your agency begins to implement Accela Automation in each department, I will analyze your current processes to determine those that do not add value and can therefore be eliminated. The result will be to reduce processing time (waste) while improving communication with the public and other agency departments.
- Analysis Combined With Prototyping - TML employs full base-configuration prototyping (some scripting included) as part of the analysis process. This step, along with a base user acceptance testing step ensures that every opportunity is taken to identify your business rules and configuration details are implemented before the follow-up stages of report writing, interface development, and data conversion are started.
- Configuration of Accela Automation to Meet Your Requirements - Most implementation consultants look at the software with the mindset of fitting your business processes into the Accela Automation software program. TML takes a more holistic approach. I believe Accela Automation should be designed to work with and enhance your current and future business needs. That means that I work to build in user-controlled flexibility wherever possible. This is an important differentiator between TML and other service providers.
TML has extensive experience implementing record types in many different Accela Automation modules. Visit our Accela Implementation Expertise page to learn more about the range of our experience, or call me at (215) 280-9922 or email me today to discuss how we can work together to enhance your operation.
"Most implementation consultants look at the software with the mindset of fitting your business processes into the Accela Automation program. However, I look at making Accela Automation fit your business processes. I make the software do the heavy lifting so the process of doing business is easier for you."
--Lincoln E. Bittner
President
TML Business Services