THE LEADERSHIP QUOTIENT - A KEY TO OPERATIONAL EXCELLENCE IN ORGANIZATIONS

The Essential First Course for New Supervisors and Managers

Seminar Topics Discussed

Many companies pride themselves on promoting from within. After all, when you promote ground-floor employees into a supervisory position, you know who you've promoted. You've watched them work. You know their ethics. You know how they handle challenges.

Now all they need is training that will transition them from employee to manager.

No matter how wonderful your prize employees are at their current jobs, management presents a new set of challenges that require a new set of skills. A promotion from the floor adds additional challenges, because these employees must learn to manage those who were once their peers and friends. Their friendships and relationships change. Good friends don't know how to act. Those they had problems with are a bigger problem now. Your new managers must learn to think like leaders, not like employees.

They were great employees. They'll be great managers. The missing link is training. However, you don't have a few years to wait while they head off to college to get trained. TML Seminars offers fast, efficient one-day onsite classes to teach the most essential basics of supervision and leadership. One month after the seminar, we'll return to your place of business for an informal two-hour meeting with the supervisors and managers we trained to find out how they're doing and to answer their questions about the challenges they're facing. If you want more in-depth training, we can provide a six to twelve month program, taught one day per month at your facility for these new managers. Seminars can also be personalized to your company for an additional fee. Our seminars are half the cost of most comparable programs.

At this time, the program is available in New Jersey, Pennsylvania, and Delaware. If your company is located elsewhere, contact us to discuss scheduling a seminar at your site.

Making the transition from coworker to manager

Students will learn to identify the skills that earned them a promotion and the skills they still want to develop. They will discuss ways to transition personal relationships into business relationships and analyze how to cope with the discipline of friends and the resentment they may encounter. Students will learn what integrity means and how to apply it to their business life.

Manager vs. Leader

In this segment, students will learn the differences between leaders and managers, and become familiar with three basic management styles and their appropriate application.

Motivation and Morale 

Supervisors will learn ways to motivate employees and build morale and begin to formulate their own plans for doing this in their departments. Students will learn the art of delegation. They will receive an introduction to discipline and the documentation of problems.

Communication module with role-playing exercises

The communication module is extensive and includes in-depth training in active listening skills taught in a break-out session in which they practice these skills. Students will receive an introduction to written communication, including email.

Schedule a Seminar Today! or call (732) 407-7493