Process Improvement Consulting

TML's operations consultantancy has more than 10 years experience in process improvement and more than 25 years of operations experience working with every size company. From start-ups and small business consulting, to working with fortune 500 enterprises, we have demonstrated our ability to quickly assess your situation and define a plan to resolve even the most complex of process improvement projects.

Process improvement is the act of streamlining business processes. To streamline, you need to understand what your current processes are, then work to reduce and eliminate those steps that do not add value. This is where we create our value, by reducing the cost of doing business.

Process improvement results realized by our customers include:

  • Reducing the order procurement time from 13 days to 2
  • Increased throughput from 650,000 units per day to over 2.1 million
  • Reduced errors by 70% through improved communication
  • Increased revenue by creating systems that accurately tracked all billable hours

We provide process improvement consulting in the following areas:

  • Document management
  • Order procurement
  • Workflow design/redesign
  • Logistics (several disciplines)
  • Information flow and report generation systems
  • Customer service call center management systems design and training

Process improvement techniques can be applied to any business area. TML Business Services has been effective at quickly learning our customer's business and identifying areas where time and energy are being spent unnecessarily. We then outline a project plan that will streamline the operation. As true change managers, we ensure the proper buy-in for the solution by working with stakeholders from the beginning of the project.

Contact us today using our convenient online form, or call us at (732) 407-7493, and start to realize the output your company was destined to achieve.